ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, September 7th, 2026. We will resume regular U.S. support hours on Tuesday, September 8th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT ICBR will be closed Monday, September 7th in observance of Labor Day. We will reopen for business, Tuesday September 8, 2026.
We are aware of the issue with invoices for internal (UF) customers not being processed and marked as paid. Invoices can be paid via p-card or ICBR will process via journal entry.
We appreciate your patience as we are working to resolve the issue.
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| Service & Price list |
| ► Cryo-EM (1) | |||
| Name | Description | Price | |
|---|---|---|---|
| Lustre Storage (CRYO/IT) |
Users are billed monthly for their data stored on the core's HPC "Lustre" The core encourages the users to transfer their data via Globus to their respective storage systems post-session to avoid incurring charges |
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| ► Metabolic core (1) | |||
| Name | Description | Price | |
| SeaHorse XF96 per assay charge (MET) |
Please add the per assay charge to your reservations. Thank you. |
Inquire | |
| ► Cryo-EM Core (1) | |||||||||||||||||||||||||||
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| ► Flow Cytometry (8) | |||||||||||||||||||||||||||
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